GR
GIVEN R
1 reviews | Active since Sept 2014
28 May 2015, 07:35
BAD ATTITUDE
On the 27 May 2015 at exactly 19:16 I received a call from an Old mutual consultant on this number *** trying to sell me a product didn't have to time I hang up my phone and he called again he asked why I was hanging up my phone I said its my phone I can do what ever I like and he swored at me *Msunu ka nyoko*. I have never expected such an attitude from old mutual consultants as I am currently having two policies and if this is how they treat us as the policy holders then why should we have policies because I believe that I cannot be forced to buy a product if I don't want to, the consultant should be fired with immediate effect he's not good for business as the company will lose clients.
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Replies (1)Old Mutual's replyOfficial
28 May 2015, 09:15Hello REFILWEGIVENMBOW,
Thank you for making us aware of the poor service you received and I'm really sorry for the bad impression it's created.
We are investigating and will be in contact with you.
Kind regards
Nicolette du Toit
Thank you for making us aware of the poor service you received and I'm really sorry for the bad impression it's created.
We are investigating and will be in contact with you.
Kind regards
Nicolette du Toit
Old Mutual's reply28 May 2015, 09:15
Official
Hello REFILWEGIVENMBOW,
Thank you for making us aware of the poor service you received and I'm really sorry for the bad impression it's created.
We are investigating and will be in contact with you.
Kind regards
Nicolette du Toit
Thank you for making us aware of the poor service you received and I'm really sorry for the bad impression it's created.
We are investigating and will be in contact with you.
Kind regards
Nicolette du Toit
