Bad after sale service

- I fell into arrears with a few of my credit providers after becoming unemployed in 2015 for a period of 5 months, soon as I was employed again I called all my creditors to inform them and also to arrange that they allow me to make cash payments so I can catch up after which I would reinstate debit orders, all credit providers (CP) agreed and I was able to keep my promise to them to the very end.<br> - OLD Mutual however was the only CP that refused to allow me to pay cash - their representatives were all rude, arrogant with a huge distaste for humility with a treatment mentality which closely rivals service received in SA public hospitals by patients who are punished for being ill.<br> - OMF reps and I had a great long back and forth about this to the point where I was threatened with legal action.<br> - I was able to make space to pay OMF's monthly repayments in full, however NOW the issue - I had asked to be debited on the 26th each month however from the 22nd of each month I get reminders followed by threats of legal action all the way till the 26th the day we agreed on in the first place.<br>