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I am utterly lost for words I told the consultant that assisted me that I was to disinvest as I have lost my employment and was told its possible to do so however I will be receiving my money in pieces I received an sms on Tuesday from old mutual indicating that they have received my request and that payment will take 3-5 working days and even an email confirming my banking details then yesterday in the morning I received an sms indicating that I will receive my funds within 24hrs only for the hours to pass and still no funds in my account when I contact the customer care I am told I will not get the money why was this not communicated I am currently unemployed and those funds are needed for me to look after my kids I dont want to invest with you I want the cash as the website indicated that there is an option for me to cash out and I am not taking out another province as I can not afford one at this point, this is so disheartening as I am depending on those funds to look after my kids for atleast 2 weeks its less than 7k and is urgently needed