cW
chwayita W

1 reviews | Active since Feb 2016

12 Aug 2025, 03:16

*****

My mother opened a ***** case that she discovered in her payslip that was deducting a premium for a person unknown to us and did not authorized and she has no documents of the policy the case was opened on the 23 Of August 2024 no correspondence has been received from old Mutual

0
Replies (1)
Old Mutual
Old Mutual's reply12 Aug 2025, 07:08
Official
Good day chwayita, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management