Awful service

Absolutely disgusting service and staff attitude. App**** for a loan a week ago. From there all the follow up was done by me calling you. The original person never once called me back so I had to deal with someone different every time I called. Is it a rule you don't call people back. The whole run around has been horrific. I submitted all required documents. After almost a week I called in and was told my employment has been confirmed but they forgot to ask my employer for their CK number. Another think I had to do and called back with this info. Exactly one week later after multiple calls today I get a lousy email back saying rejected after confirming the company I work for and my scoreband. If this was an issue why not tell me a week ago instead of all the running around and info I have to get and keep re-sending. Not one call in a week from the first person I spoke to. Spoke to multiple managers in the week. Company policy to waste time or are your staff doing this kind of thing to always look busy? Simon Mabena. Thanks for wasting a week and allot of money on wasted phone calls.