KC
Kea C
1 reviews | Active since Apr 2021
19 Nov 2025, 10:43
Avoid Oldmutual at all costs!
In everything that you do, please avoid old mutual. I have been going to their office for the past months to resolve one issue, up to this day they have not assisted me. I have tried calling, going ro the branch, sending emails. Absolutely nothing gets addressed. I cannot wait to move my entire portfolio to a better service provider.
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Old Mutual's replyOfficial
19 Nov 2025, 10:59Good day Kea C,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply19 Nov 2025, 10:59
Official
Good day Kea C,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,