Avoid Old Mutual

I will never reccomend or use Old Mutual again. I did a two pot withdrawal on the 25th September and up until today not 1 message or call to apologies or explain why there is a delay. The two pot customer department do not have answers except for there is a delay or it will be escalated. Not only with the two pot system but with the tax free savings when a withdrawal is done a tax declaration form must be filled in everytime whcih they only let you know 5-7 days after initiating the withdrawal. They are not a customer service driven company at all.