TM
Thamie M
1 reviews | Active since Nov 2017
20 Nov 2023, 15:53
ATM *****
People should be careful of using the Old Mutual in kwaDukuza Mall in Stanger. I withdrew some cash & then the ATM dispensed a portion of my money & reversed some of it again, but withheld the rest. My suspicion is that the ATM is rigged because the bank staff isn't even that helpful in trying to solve my problem, as if I have money to give away like that. They should check & fix their machines because we end up being victims of their negligence. I'm so livid!
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Replies (1)Old Mutual's replyOfficial
20 Nov 2023, 15:55Dear Thamie
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply20 Nov 2023, 15:55
Official
Dear Thamie
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
