B
Berti
1 reviews | Active since Jun 2026
01 Jun 2026, 14:45
At there customer services at pinelands, one would expect better service
At there customer services at pinelands, one would expect better service. No, there are more people walking around, going to the caffeteria. It's too casual and not enough people working. There customer service department is too slow, not enough workers and there workers don't care. Pathetic service of more the 2 hours for been number 4.😳. There whatsapp and call centre is NONE existence. One cannot speak to a Human Being.
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
01 Jun 2026, 15:29Good day Berti,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply01 Jun 2026, 15:29
Official
Good day Berti,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
