YM
Yamkela M

1 reviews | Active since Dec 2023

06 May 2026, 08:26

Appreciation for Disinvestment speed

Made a withdrawal from another provider 4 weeks before my holiday overseas and when there was 5 days left before I could leave they still did not pay out. I quickly did an online withdrawal from my Old Mutual Max investment and in less than 5 days they paid out and the other provider had still not paid out. Just writing an appreciation post as I know we only write when something bad happens. I truly appreciate the speed of disinvestment especially in urgent situations. Well done team. I have since withdrew all my funds from the other provider and Moving to Old Mutual Unit Trust. Thank you all, you are awesome!

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Replies (1)
Old Mutual
Old Mutual's reply06 May 2026, 08:45
Official
Hello, thank you so much for the 5-star rating.

We're thrilled to hear that you're satisfied with our service. Your support means a lot to us and motivates us to keep improving.

Regards,
Old Mutual Complaints Management