APPAULING SERVICE AND TERRIBLE TREATMENTOF CLIENTS

<p>I have 2 debit orders with Old Mutual that must run on the 20th every month as per our agreement when I took up their products. On wednesday I got an sms saying the DO is gonna go off on the 19th, I contacted OldMutual on their twitter account the response was that the 20th is a saturday which is a 'non-banking'' I then sent my ID number to them telling them not run that DO before our agreed date (which has nothing to do with me because we agreed on a specific date). As we speak Old Mutual debit my account this morning the 19th, sent me into unathorised overdraft whic is gonna affect my credit scoring and attract extra charges to my account. Old Mutual must reverse those two debit orders and take them on the 20th as we agreed or AFTER the 20th. Their service is truly appauling and they take clients for granted. </p>