RS
Roshan S
1 reviews | Active since Feb 2018
19 Jul 2021, 11:47
Appalling service delivery!
Hi there - I've sent numerous emails re international transfers for alimony payments to your Money Account and Old Mutual Complaints email address. Please review my correspondence and escalate my matter to your exec office of the CEO as a formal and TCF complaint. All the relevant reference numbers have been provided below.
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Replies (2)
Old Mutual's replyOfficial
19 Jul 2021, 11:49Dear Roshan S
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply19 Jul 2021, 11:49
Official
Dear Roshan S
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
RS
Roshan S's updateReviewer Update
19 Jul 2021, 12:46Please ensure someone from the exec office contacts me today. My contact details have been provided in the email correspondence sent earlier.
RS
Roshan S's update19 Jul 2021, 12:46
Reviewer Update
Please ensure someone from the exec office contacts me today. My contact details have been provided in the email correspondence sent earlier.