LS
Lindi S

1 reviews | Active since Apr 2019

19 Nov 2024, 13:12

*********** Appalling Service

So last week Old Mutual pretended to be resolving my query.Every month you get a contribution from my employer but my 2 pot withdrawal 2 months no one is giving a straight answer and no can give a time frame.Its absolutely appalling the service we getting we need to engage our superiors to move our employee benefits such incompetence.

0
Replies (1)
Old Mutual
Old Mutual's reply19 Nov 2024, 13:22
Official
Good day Lindi,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management