YN
Yonela N
1 reviews | Active since Dec 2018
29 Dec 2025, 10:20
Appalling service
Having to wait for more than 15 minutes to get through to an agent is crazy and absurd. I just want to know when will the debit order and why you haven’t debited yesis
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Old Mutual's replyOfficial
29 Dec 2025, 10:25Good day Yonela,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 Dec 2025, 10:25
Official
Good day Yonela,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management