1 reviews | Active since Aug 2018
Appalling Old Mutual
My broker app**** for a retiral claim on my behalf more than a month ago, to date nothing has been done to process the application and no-one in the call center can give me any answers. I find Old Mutual's service to be appalling, to say the least. This is an urgent claim.
Thank you for letting us know of the matter. We are investigating the delay and will provide you with feedback.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Best regards,
Thank you for letting us know of the matter. We are investigating the delay and will provide you with feedback.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Best regards,
Dear Mr Zulch
I refer to our telephone conversation this morning. We apologise for your service experience and the inconvenience caused to you in this regard.
The payment was finalised this morning and should be available in your account within 48 hours. We trust that future dealings with Old Mutual will be more positive.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Dear Mr Zulch
I refer to our telephone conversation this morning. We apologise for your service experience and the inconvenience caused to you in this regard.
The payment was finalised this morning and should be available in your account within 48 hours. We trust that future dealings with Old Mutual will be more positive.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,