NP
Naiema P
1 reviews | Active since Oct 2017
07 Oct 2020, 18:15
Answering calls
Can't get hold of any human to answer my questions regarding retirement annuity policy. Sent and email, but I called at least 3 times, but eventually hang up. As no one answers the calls. What if this was an emergency?
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Replies (1)
Old Mutual's replyOfficial
09 Oct 2020, 09:30Dear Naiema
Thank you for the review.
We apologise for the delay.
We will investigate and respond to you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the delay.
We will investigate and respond to you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply09 Oct 2020, 09:30
Official
Dear Naiema
Thank you for the review.
We apologise for the delay.
We will investigate and respond to you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the delay.
We will investigate and respond to you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management