Another Complaint and still no response

Its like trying to **** against the wind with Old Mutual<br> <br> I have done like 5 complaints and no one has gotten back to me. Once a person from complaints tried contacting me like a week ago whilst i was driving and that was it. Its funny how you miss a premium and they will call you the very next day, you lay a complaint and weeks can pass without any correspondence. I call there call centre and get told there is no way of contacting complaints except via email and waiting for them to contact you back which may never happen<br> <br> I have come to my end point with Old Mutual now and legal action against them seems the only way.