MZ
Mafika Z
1 reviews | Active since May 2019
18 Oct 2019, 16:33
Annuity not paid
Ref CEB*** agreement ***days ago I have asked Old mutual to stop my retirement annuity and pay back my money till to date I haven't heard anything or seen the money on my account this is unacceptable they told me the money will be in my account after 15 days what the hell is going on I need the money thats why I closed this Annuity *** *** I didn't know old mutual works like this this is painful 30days I'm still waiting
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Old Mutual's replyOfficial
21 Oct 2019, 08:15Dear Mafika Zabeko
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply21 Oct 2019, 08:15
Official
Dear Mafika Zabeko
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management