Angy and Unhappy client-Old Mutual is a Bad Insurance company

Good day,

I have the WORSE SERVICES EVER FROM OLD MUTUAL TWO POT. I WITHDRAW ON THE 16September 2024. However I did received on the 1st October that they did received feedback from SARS and is busy with the payout. On the 7th October I called the call centre just to find out what the delay is on my payout. Only to find out the money was according to them already payout. I confirmed the account number which was not mine. The agent who assist me said she will escalate the matter. Since this mess I call every day and every day the same story. The manager will tell me I'm still waiting for feedback or **** like they will go into a meeting again. But until today no one can give me feedback. Even the Twopot complaints is giving me the run around.

I really don't know what to do anymore, cuz this is really frustrated.

I will never even suggest my enemy to make use of Old Mutual services.

Please just give me money thats all im asking