Angry client

I was sold a policy in a *****ulently way because instead of getting investment I realized an old mutual broker sold me retirement policy and Wich I got lots ,know when I'm asking email to cancel it I m not helped rather I'm given wrong email address because I felt it's a ***** because I'm unable to cancel it from my salary I'm even considering to write to ombudsman because im fanancial constain ,I'm frustrated,when try to chat I'm channel to Whatsapp Wich to choose please Hello Peter you are my hope regard Matshidisoradebe ***