RN
Rosina N
1 reviews | Active since Apr 2022
07 Aug 2025, 11:43
Angry and humiliated by Old Mutual Finance
OMF Finance Forensics contacted me in 2022, stating that my ID had been used to commit ***** in the Western Cape in 2020. I mentioned to them that I've never been to the Western Cape. I kept on communicating, and sending documents that were required from me, until the officer stated that they had a new investigating officer assigned to my case, and he stopped taking my calls and responding to my Emails. At the moment, my ID number is ***** listed. I can't open any account under my name. for a fact, I've never taken a loan with OMF.
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Replies (1)Old Mutual's replyOfficial
07 Aug 2025, 11:50Good day Rosina, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Aug 2025, 11:50
Official
Good day Rosina, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
