LP
Lisa P
1 reviews | Active since Sept 2025
06 Mar 2026, 13:05
Amount refunded back to my account
Please can I get assistance my debit order went off on the 2nd of March which was R833 today I was refunded back R833 I'm not sure why
Please can I get urgent assistance to check if policy is all in order
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
06 Mar 2026, 14:15Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Mar 2026, 14:15
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management