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Nontombi
1 reviews | Active since Jul 2025
07 Jul 2025, 09:22
Am hurt and disappoi...
Am hurt and disappointed in old mutual,I didn't know insuring my family with you would cause me to bury my brother without dignity, I didn't know I would feel the way am feeling there is nothing to compliment you for....is almost 3weeks there is no massage or call from old mutual to show that my funeral claim is in progress I must make the means wasting my airtime to find out what is happening when are you going to pay out the claim 💔am sitting here wondering if I did the right choice to insure my family with you
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Old Mutual's replyOfficial
07 Jul 2025, 10:00Good day Nontombi,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply07 Jul 2025, 10:00
Official
Good day Nontombi,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management