SM
Sdumisile M
1 reviews | Active since Oct 2025
11 Oct 2025, 17:47
Am having a problem with old mutual, they took my money from my payslip claiming I have a policy with the whereas I don't
Am having a problem with old mutual, they took my money from my payslip claiming I have a policy with the whereas I don't. I went to them and they promise to pay me back and I was happy. It's been a month now I haven't received my money
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Replies (1)
Old Mutual's replyOfficial
11 Oct 2025, 17:55Good day Sdumisile
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Oct 2025, 17:55
Official
Good day Sdumisile
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management