SV
Suzie V
1 reviews | Active since Jan 2024
05 Jan 2026, 15:44
Always a headache when you claim your money
Old mutual can you tell me why 6 days later since money from my vested pot has been taken out to a holding fund and disinvested have you not app**** for a SARS tax directive.You call them everyday and its a different story.Why are you so complacent when it comes to paying out claims.i also had a headache with my 2 pot claim.i need the money badly and you busy sitting on my claim.Once i get evicted i will camp at your offices
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Replies (3)
Old Mutual's replyOfficial
05 Jan 2026, 15:53Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Jan 2026, 15:53
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
SV
Suzie V's updateReviewer Update
05 Jan 2026, 16:34please can you do so its been 3 months since i left my employer i am relying on that money forcmy livelihood.Its so dissapointing to see that on the 30th money wad disinvested but till now no further avtion has been taken when i need my money desperately
SV
Suzie V's update05 Jan 2026, 16:34
Reviewer Update
please can you do so its been 3 months since i left my employer i am relying on that money forcmy livelihood.Its so dissapointing to see that on the 30th money wad disinvested but till now no further avtion has been taken when i need my money desperately
Old Mutual's replyOfficial
05 Jan 2026, 16:39We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply05 Jan 2026, 16:39
Official
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management