KJ
Karin J
1 reviews | Active since Nov 2024
03 Dec 2024, 12:29
All LIfe - taking you for a ride! They are ******* and dishonest!
The worst company on the planet. They use *****ulent means to get your banking details. Using De*****eck to "verify" you banking details. Then the start deducting preemies for a policy you never approved.
No use calling the customer care - the call is automatically dropped after 1 minute, you have to call again and again and again.
Sending emails - waste of time. No response.
Steph Bester - you are running a ****!
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
03 Dec 2024, 12:37Good day Karin,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Dec 2024, 12:37
Official
Good day Karin,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
KJ
Karin J's updateReviewer Update
03 Dec 2024, 12:39Thank you so much. Old Mutual has a reputation for decades. I appreciate your quick response.
KJ
Karin J's update03 Dec 2024, 12:39
Reviewer Update
Thank you so much. Old Mutual has a reputation for decades. I appreciate your quick response.
Old Mutual's replyOfficial
03 Dec 2024, 13:04You are very welcome. Our team will be in touch to assist.
Old Mutual's reply03 Dec 2024, 13:04
Official
You are very welcome. Our team will be in touch to assist.