lR
leticia R

1 reviews | Active since Dec 2014

23 Dec 2015, 13:53

all i want is my money....

On the 02/12/2015 I went town centre Mitchell's plain branch requesting money on my investment plan. Later that day I got a confirmation SMS with a ref no. Because its holidays I went home which I received further sms' s requesting further documentation which I had already emailed b4 I left cape town but i took the docs to the go ldfields mall branch in welkom where I made another claim on my other investment plan which I was told would take 7days and that was the 07/12/2015. I'm in and out of the branch I'm sure the consultants r now sick of seeing my face. The customer care line I call up until my airtime is up without my call being answered. I mean really guys this is really not on ! All I just want is my money not all this hassle I'm getting. In the future I surely won't be doing business with old mutual I'm really gatvol !!!!!

0
Replies (1)
Old Mutual
Old Mutual's reply23 Dec 2015, 14:03
Official
Hello buyithumelo,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Christian Cloete