IJ
Ij J
1 reviews | Active since Sept 2019
22 Jul 2025, 17:12
Agent told me we talking toooo long😂😂😂
Today I called Old Mutual I spoke to an agent that could not help me over 15 minutes!!!!!!!!!! Just to be told I must hang up the call and I MUST CALL BACK BECAUSE WE ARE SPEAKING TOO LONG *** 🤬 ARE YOU KIDDING ME OLD MUTUAL IS THIS THE AGENT YOU EMPLOYED AND THEN SHE TRANSFERRED ME AND THE CALL ENDED SHE WASTED MY DARN TIME AND AIRTIME AND SHE NEVER HELPED
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Old Mutual's replyOfficial
22 Jul 2025, 17:41Good day there,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply22 Jul 2025, 17:41
Official
Good day there,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management