Again no customer service

Item: Old Mutual
Rating: 1

Again old mutual does their stunt off asking for an email with a full mailbox.

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

12 Jul 2018, 11:39

Thank you for chatting to me on the phone. As agreed, you will check the email on your side and try to send us the information again.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Old Mutual's reply12 Jul 2018, 11:39

Official

Thank you for chatting to me on the phone. As agreed, you will check the email on your side and try to send us the information again.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

's updateReviewer Update

13 Jul 2018, 13:25

Till this day Friday from Monday no help from my service provider. In the time they misusing the money I was supose to have gotten back. What a ripp off

's update13 Jul 2018, 13:25

Reviewer Update

Till this day Friday from Monday no help from my service provider. In the time they misusing the money I was supose to have gotten back. What a ripp off

Old Mutual's replyOfficial

13 Jul 2018, 14:00

I refer to our three telephone call during this week. We've requested you forward the email to us and if you still have a problem, also to our personal email box. We still have not received your mail.

Can you please forward it as soon as possible so that we can assist you.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Old Mutual's reply13 Jul 2018, 14:00

Official

Can you please forward it as soon as possible so that we can assist you.

Kind regards

KareemahSulayman

Old Mutual Complaints Management