After I laid the complaint, Coleen Aanhuizen got in contact with me

Item: Old Mutual
Rating: 5
Author: Joseph S

After I laid the complaint, Coleen Aanhuizen got in contact with me. I was updated on the progress of the case every 2nd day until it was resolved. The refund was allocated to my account and POP sent to me as soon as it processed. Thank you so much, much appreciated. Regards Joseph Shawe ***

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Replies (1)

Old Mutual's replyOfficial

02 Jun 2023, 10:48

Good day Joseph

We received your review on the I am pleased to hear you are satisfied with our services and assistance from Coleen.

I will definitely inform the relevant department of your compliment.

Thank you for your efforts, we appreciate your feedback.

Regards
Shannon Wentzel
Old Mutual Complaints Management

Old Mutual's reply02 Jun 2023, 10:48

Official