Advisors AWOL experiencing Radio Silence

I have been trying to get hold of an advisor to assist me in reinvesting my endowment policy. I have been patient for the past month ,phoning and emailing, i have been in contact with an online adviser, emailing back and forth just to in the end find out that she is not dealing with the options that I am interested in. She said she referred me and another person will contact me - which Never happened. Yesterday I phoned the call center and asked to be referred to someone who can recommend how I can reinvest and give me some options . My details were taken down and I was told I would be contacted. It doesnt seem that Old Mutual Advisors want my investment or don't take their long term clients seriously.. Sad to say I will reach out to other companies and take my funds else where..