kG
kalay G
1 reviews | Active since May 2015
26 Sept 2024, 11:49
Advisor from hell
I have been with old mutual for the past 12 years I had no problems with my financial advisor. He passed on then I received another advisor. In the last 2 weeks it was hell, everything I was told by her was utter bs. It's my concern that we're does old mutual get these people instead of advising and protect, I was harassed, given false information, stressed mentally. It's really disappointing and scary.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
26 Sept 2024, 11:51Good day Kalay
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply26 Sept 2024, 11:51
Official
Good day Kalay
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,