Advance on Investment Policy

app**** for advance and despite the follow up's explaining the urgency of the funds the call Centre agents could not be bothered and was not customer centric kept me holding for more than 20 minutes because i insisted to talk to a manager and she refused to give me the manager's name and said they all in the meeting following day I was assisted by Thuli, who was very professional, polite and explained the process very well and would rate her 10/10 excellent customer centric.