RP
Reza P
1 reviews | Active since Jan 2014
09 Sept 2025, 11:53
Absolutely the worst Contact centre Ever.....
I have been trying to get old of a greenlight agent for like 1 week and half and you unable to get hold of anyone... Yesterday eventually got hold of a Group schemes consultant who Genuinely tried to transfer me and we Both waited together online and still Answer...he then said someone will call me yesterday and Guess what Nothing.......ref cert***
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Old Mutual's replyOfficial
09 Sept 2025, 12:04Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Sept 2025, 12:04
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management