Absolutely terrible service - no words

I really do not have the words to express my absolute hatred for this company. Pathetic Pathetic Pathetic .<br> <br> I will not go into ALL details of all the issues I have with this joke of a company over the years that I was suckered into being with them.<br> <br> However, my complaint here is that I joined a new insurance company who sent a cancellation letter to Old mutual in November 2014 with immediate affect. they have not done so, I had to figh and figh, and I eventually receive a proof of cancellation stating \The benefits have been removed in line with the cancellation request we've<br> received.There Is no refund due."from Nicole and Eugenia<br> <br> I want this fixed!!!"""