Absolutely Pathetic Service

Been trying to get information from Old Mutual Mosaic Fund Claims since November 2022. Other than receiving copies of emails forwarded to many people asking them to liaise directly with me, I have had NO correspondence whatsoever from people like Janine Richards, Carol Ann Willemse and Anita de Vries.

Even after writing to the Complaints department, nothing has changed. I have subsequently lodged a complaint twice on the company website and have been promised a call from one of the consultants - but to no AVAIL

I am further advised that the public may not speak to any of these persons - can only communicate by email - so how does that help one when emails are not responded to?? I have never in my life experienced service like this - even the government departments are better than this - much better!