JM
Jody M

1 reviews | Active since May 2013

10 Jun 2021, 15:33

Absolutely NO reply to mails and no answer on calls

I have emailed and called several times, just to have none of my mails rep**** to or I sit on hold for over 20 minutes each time. I want to have my Max Investment withdrawn and yet NO ONE will get back to me or help me! What do I have to do to get my money back?!?!?! I am moving overseas and need this sorted.

0
Replies (1)
Old Mutual
Old Mutual's reply10 Jun 2021, 16:14
Official
Dear Jody Miles

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management