ZN
Zinhle N

1 reviews | Active since Jun 2017

21 Aug 2020, 12:28

ABSOLUTELY APPAULLED

Absolutely frustrated with this Old Mutual funeral policy. A debut has been made from my ban account, first of all my debit date is meant to be in the 25th of the month! The last few coins in my account were reserved for my Dr's visit especially during a nationwide pandemic, I've been on the phone since 8am NO ONE has assisted, Keep being transferred from Pillar to Post getting no assistance whatsoever!! APPALLING SERVICE

0
Replies (1)
Old Mutual
Old Mutual's reply21 Aug 2020, 16:02
Official
Dear Zinhle Nzima
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Thabiet Mintin
Old Mutual Complaints Management

Best regards,