TH
Tony H
1 reviews | Active since Feb 2010
17 Sept 2021, 12:27
Absolutely appalling service.
Absolutely appalling service. I received a call from Old Mutual telling me I must call or email to claim an outstanding benefit on a policy, but despite trying many times, have been unable to make contact. One holds and holds, being passed endlessly from one person to another, and then cut off.
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Old Mutual's replyOfficial
17 Sept 2021, 12:28Dear Tony H
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Caresle
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Caresle
Old Mutual Complaints Management
Old Mutual's reply17 Sept 2021, 12:28
Official
Dear Tony H
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Caresle
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Caresle
Old Mutual Complaints Management