Absolute worst business to deal with!

I have been waiting for over three weeks for a simple disinvestment to be paid put. They keep requesting the same information, which then takes days to process only to get more requests for information already provided! No one is able to assist with sorting out this mess! I just keep getting promises of call backs and email updates, which never happens and I have no idea when I will be able to access my own money!!!! This is the first time I have tried to claim anything in the number of years I have been with the them and it has been the absolute worst experience, would not recommend to them to anyone.