1 reviews | Active since Feb 2025
Absolute Poor Service Dilivery. Superfund taking too long for withdrawal to complete
Lost My Job in 2024. Joined Superfund in 2015. Now that m Unemployed, Needed My Money, to Further my Studies, on the other hand for Survival. Being Struggling for almost 5-6 months Trying to Withdraw the Superfund, Having a terrible Experience with Old Mutual for the Payment. They will convince you it takes weeks to complete the process. But Now it's almost 6 months waiting. Withdrawal was canceled several Times, Provided I didn't get valid Reasons send to my why. Documents needed where all completely submitted. This is the worst Financial institution I came across. They don't even care what their clients are surviving with. Called them for 3-4 months every week they telling me same Story that I should wait for some days. I am Stressed and frastrated at the moment coz m stuck with everything in life.
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
