RM
Raisibe M
1 reviews | Active since Jun 2019
16 May 2020, 06:40
A serious concern about my funeral policy balance.
I am so concerned about old mutual service because am surprise ,how can I recieved an SMS stating that I have an outstanding balance due to my funeral policy while last month towards the end I asked them to reschedule my debit order and they did that my debit order was deducted on the 7 of may .Is this a **** or funeral policy?
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Old Mutual's replyOfficial
18 May 2020, 08:56Dear Raisibe Mo***eng
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply18 May 2020, 08:56
Official
Dear Raisibe Mo***eng
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management