CV
Celesten V
1 reviews | Active since Jun 2022
17 Mar 2023, 09:37
A HUGE Disappointment
I've submitted a withdrawal request on one of my investment accounts and have been waiting for almost 3 weeks. After following up constantly, my request will now only be initiated in 2 weeks time. I am disappointed by the extremely poor service I have received.
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Old Mutual's replyOfficial
17 Mar 2023, 09:40Dear Celesten
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply17 Mar 2023, 09:40
Official
Dear Celesten
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management