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Nomsa N
1 reviews | Active since Mar 2020
10 Feb 2026, 16:20
A follow up on a *****ulent funeral policy
A ***** policy was allowed to be opened with my persal number and I opened a ***** case of which till now from Last year December 2025 has not been attended to.
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Replies (1)Old Mutual's replyOfficial
10 Feb 2026, 17:33Good day Nomsa
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Feb 2026, 17:33
Official
Good day Nomsa
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
