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Mosa M
1 reviews | Active since Jun 2025
04 Jun 2025, 13:56
*****
*****: I'm writing to report a case of ***** against OLD MUTUAL. They created multiple debit orders without my authorization, I don't have any premiums with them whatsoever. Despite my calls and reporting the issue, the problem persists. I received and an email from TENDANI MUGOVHANI requesting my ID number for investigating this matter but it's been over 3months with no communication and resolution yet the matter still persists.
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Old Mutual's replyOfficial
04 Jun 2025, 14:01Good day Mosa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Jun 2025, 14:01
Official
Good day Mosa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management