1 reviews | Active since Jul 2015
66% Fee Charge in 1st Year of Investment
I would just like to express disappoint with Old Mutual.<br> <br> Back in 2008 I took out an investment policy that would mature in 10 years. Old Mutual has not sent me any information about this product with regards to yearly return, summary of premiums and contributions etc until I requested the information late last year.<br> <br> I received a year to date statement today which details all my premiums with fees and returns since the initial investment. To my surprise I noted that the service charged was extremely high in the first year being 66.40% and the reason per the document is \Setting up your policy (for example: capturing your information onto our system and printing and posting the contract)". I was never made aware of such a big fee charge.<br> <br> I think that that is a completely ridiculous charge being laid onto clients. Old Mutual already earns a high management/admin fee and don't see that 66.40% fee being charged as reasonable at all and would like to have the fee revised accordingly"
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Nicolette Du Toit
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Nicolette Du Toit
