BM
Bogadi M

1 reviews | Active since Oct 2012

18 Aug 2015, 12:31

6 days later no online response!!!

I still have not received any feedback regarding the enquiry i made on Wednesday 12 August 2015. I mean how long does it take Old Mutual to get back to clients with regards to queries regarding THEIR OWN MONEY. Please ensure that I get feedback by COB today or else i am taking my business elsewhere. I also work in the insurance field & i know very well how customer service should be & this is definitely not part of your company values.

0
Replies (1)
Old Mutual
Old Mutual's reply18 Aug 2015, 12:50
Official
Hello Boogies28,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Belinda Hunt