AH
Aphiwe H
1 reviews | Active since Jan 2024
11 Nov 2025, 13:46
*****!!!!!!!!!!
*****ULENT POLICY
OLD MUTUAL LIFE HAS A POLICY UNDER MY CREDENTIALS USING MY PERSAL NUMBER TO DEDUCT FUNDS. Two policies I have no idea of! I am currently short of funds because of this policy and I cannot budget my money properly
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
11 Nov 2025, 14:57Good day Aphiwe, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Nov 2025, 14:57
Official
Good day Aphiwe, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
AH
Aphiwe H's updateReviewer Update
26 Nov 2025, 10:55You have not yet come back to me may you please be professional and conduct the investigation as soon as possible
AH
Aphiwe H's update26 Nov 2025, 10:55
Reviewer Update
You have not yet come back to me may you please be professional and conduct the investigation as soon as possible
Old Mutual's replyOfficial
26 Nov 2025, 16:38Good day Aphiwe,
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Nov 2025, 16:38
Official
Good day Aphiwe,
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management