MK
Magdeline K

1 reviews | Active since Nov 2023

03 May 2024, 11:11

***********

Good Morning Sir/Madam

I Lorraine Xaba id *** I am crippled by different illness using a wheelchair.I went to Jabulani Mall Old Mutual.I was assisted by Nelly and David Molebatsi.Nelly was very nice and helpful.David started well with us because I was with my daughter.I wanted to change the beneficiaries but my daughter asked if we can access the amount left but it was a long procedure.We waited three hours until she decided we can do what we came for,changing of beneficiaries.David was busy bothering my daughter with a top up funeral cover since she had one with you and never done what we came for and told us he will make follow up later.He never gave his e mail for us to communicate if these any error with the beneficiaries forms.He never send us anything except he wanted my daughter bank statement.I live with my daughter at her home.I was abused by my husband for 40yrs and had three strokes 2016,2017 and 2018 than, I have high blood pressure sugar diabetes cholesterol and arthritis.I was dumped by my husband at my daughters gate in 2018 March 28th 23h09 and was not well.Since than I been living with her.So David called my daughter yesterday on her way home from work looking for Eskom or leases statement of my house. I don't have a house and have a proof of my husband will. I was summoned to court by my step children and my younger daughter to choose who will manage the house that I spend my hard earned money to renovate. What I don't understand is that I went there in person and is my choice to change my beneficiaries.Kindly assist me because I don't want anything to do with Old mutual if they treat us like this for our money and rights.Please let them advice me what to bring to claim all that is due to me.Thank you

0
Replies (0)