1 reviews | Active since Mar 2010
5% per annum loan offer is misleading
I recently received a marketing e-mail from Old Mutual (who I have various Life Insurance policies with), offering a debt consolidation. personal or business loan at 5% interest charged per annum. As credit card fees are at least double this, I decided to apply for a loan to pay off my credit card. I sent in the required documents and my loan application was duly approved.<br> <br> However when I received the acceptance form to sign, there was a stipulation that R2 820.00 had to be paid up front for 'Legal Fees' before the loan could be paid into my account. Nowhere in any of the previous e-mails I received from Old Mutual regarding this loan offer was this fee previously mentioned.<br> <br> I feel that this is false and misleading advertising of a product.. How can an amount of almost R3 000.00 be added to the 5% per annum finance charge without making this stipulation a requirement right from the start. It looks like this 5% per annum offer is purely a way to reel in new clients. <br> <br> I am frustrated and disappointed that a financial institution would behave in such an ********* and underhanded way.
Thank you for bringing this to our attention.
We will investigate and resolve the matter with you directly.
Kind regards
Brent Sellidon
Thank you for bringing this to our attention.
We will investigate and resolve the matter with you directly.
Kind regards
Brent Sellidon
